Developing information systems that create value

We have developed more than 70 different original software and information systems over 30 years. We have also integrated many of them with other national information systems through the X-road, creating a range of essential e-services for citizens and institutions.

Developed information systems

Geospatial Surveying Software
for Local Governments

Strategic Goods Licensing Information System

Estonia-wide Web-based Cemetery Management Information System

Event Management Software

Data Processing Register

Estonian Nationwide Web-based Pet Register

Sporting Children’s Grant Allocation Information System for Local Governments

Operational Information Software for Local Governments

Vacation and Lease Exemption System for Tallink Taxis

Business Register

Land Transactions Information System

The Universal Grants Database and E-Service

The Consular Information System for the Ministry of Foreign Affairs

The E-shop Platform for the City of Tallinn

The Public Gatherings
Information System

Scroll to Top

Geospatial Surveying Software for Local Governments

Assists municipalities in the registration, management and archiving of geodetic surveys and in their relations with geodetic contractors.

Geodetic surveyors can conveniently submit the survey works carried out in the municipality, together with all the necessary material and documentation, and monitor whether their works have been registered or rejected. Surveyors will be able to download files of previous work on the plot of interest.

Representatives of the administration will immediately receive all information on the submitted work and its data and will be able to either register the work or reject it to rectify the deficiencies. The system automatically informs the applicant of the decision.

Advantages of Geoveeb software:

  • All information, including survey files and history, is managed and stored in one place;
  • Officials have a handy overview of jobs and can register or reject a job based on the information;
  • Geodetic surveyors can keep track of their work, submit documents, see the history of their work;
  • Connected to various national registers: business register, business register, professional register.
  • General information on measurements is also available to the general public.
  • A modern map application, where different map layers from external information systems and map applications can be added to surveys.
  • It is possible to add a module to the system that automatically checks whether the survey files comply with the requirements of the Ministry of Economic Affairs and Communications. In the case of non-compliance with the measurement, the exact locations of the non-compliances are also indicated.

The information system is used, for example, by the City of Tallinn, the City of Tartu, Tartu Municipality, Kambja Municipality, Luunja Municipality, Harku Municipality, the City of Narva and Viimsi Municipality.

Stratlink

E-Licensing software for submitting applications for strategic goods, processing applications and issuing e-licences..

With the help of Stratlink, applying for, processing and issuing licences will become simple and transparent. The system records applications, processing and licences in a database, and keeps a log of all actions taken.

Key Benefits of Stratlink software for the country:

  1. Flexible information system that allows you to build your entire e-licensing process without the need for significant IT skills or a development team;
  2. Licensing authorities will be able to issue all licences through a single system and will have easy access to all documents;
  3. Common approach across all authorities – a secure procedural environment – only one channel for strategic trade control;
  4. The system monitors US entities and allows you to view a consolidated list of individuals, groups and companies subject to EU financial sanctions, embargoes and sanctions;
  5. Digital footprints – everyone who enters the system leaves a digital footprint so that data manipulation can be easily detected;
  6. Risk profiling – the possibility to create and customise risk profiles/warnings that will be automatically checked by the system;
  7. Intrusive automatic checks to reduce the submission of irrelevant and incorrect data.

The software was launched in collaboration with the US Export Control and Related Border Security (EXBS) in 2016.

Countries utilizing Stratlink:

Estonia, Moldova, Ukraine, Montenegro, Kosovo, Lithuania, Cyprus, Georgia, Albania, North Macedonia, Philippines, Sri Lanka.

Haudi

The pan-Estonian cemetery information system serves as a comprehensive repository for storing cemetery data and Estonian cemetery cultural history. It encompasses nearly 200 cemeteries across Estonia.

The HAUDI software streamlines the daily tasks of cemetery personnel by facilitating the storage and organization of burial records, thereby offering accessibility to history enthusiasts and cemetery visitors.

Moreover, the information system is interconnected with the public cemetery portal, enabling cemetery searches and user interactions.

Advantages of HAUDI software:

  1. Equips cemetery workers with an efficient map-based tool for practical use in daily cemetery operations.
  2. Aids in preserving and sharing buried ancestors’ records, contributing to our cultural heritage preservation.
  3. Enables user registration and contact details management, enhancing cemetery maintenance.
  4. Provides citizens the opportunity to subscribe to various e-services within their localities.

HAUDI is integrated with:

  1. Population register (housing user data and death certificates of the deceased).
  2. A cemetery website accessible worldwide, displaying historical data and facilitating service requests from cemetery owners.
  3. A publicly available cemetery map that can be updated by cemetery staff.

The information system is designed for citizens, businesses, and public authorities seeking streamlined event organization and newsletter distribution. It offers a user-friendly platform to efficiently manage all aspects of events from a centralized location.

The benefits of the software include:
  1. Real-time overview and analysis of invitee participation during events.
  2. Template saving feature for future events to streamline work processes.
  3. Capability to accommodate an unlimited number of users.
  4. Simple uploading of guest information via CSV files.
Additionally, the system is currently operational and utilized by prominent entities such as the State Chancellery, Ministry of Foreign Affairs, Bank of Estonia, Office of the President of the Republic, and the Defence League.

ATOMO

Data Processing Register

The ATOMO software facilitates the convenient mapping of all data processing activities within the municipality and its sub-authorities. It allows officials to precisely identify processed data, its purpose, legal basis, associated institutions, authorized employees, processing locations, technical details, security measures, and more.

The software offers user-friendly data entry through reusable forms and lists, enabling users to select from predefined options or add custom variants. Each municipality can customize the software to suit its unique needs, sub-authorities, and data processing requirements. Access can be granted to sub-entities on an individual basis, allowing each entity to input its specific data processing information.

Advantages of ATOMO software:

  1. Streamlines and organizes the data mapping process for the Data Protection Officer (DPO).
  2. Provides users with a convenient, transparent, and legally compliant overview of how personal data is stored and processed within the municipality.

LLR

The LLR (Pet Register) is the sole national pet register that fulfils the criteria set by legislation, national standards, and the specific needs of municipalities.

The Pet Register is a web-based software utilized by contracted municipalities, veterinarians, shelters, officials, and other stakeholders across Estonia to input data. It incorporates a separate module for Shelters, where stray animals are registered along with the activities undertaken. Municipal officials can access information regarding animals within their jurisdiction, including data on captured stray animals and related expenses.

For pet owners in participating municipalities, the portal www.llr.ee allows them to independently register their animals, access their data, and make necessary updates.

Advantages of LLR software:

  1. Provides a quick and comprehensive overview of pets and their owners within municipalities.
  2. Aids compliance with legislation by recording pets, as mandated by the Veterinary Act.
  3. The sole state-recognized national pet register, widely used across Estonian municipalities.
  4. Serves as a platform for collaboration among various stakeholders: municipal officials, animal owners, vets, and shelters.
  5. Enables swift identification of a stray animal’s owner via a nationwide database using the tag number.
  6. Allows free registration of animals for owners within participating municipalities via the LLR portal.
  7. Offers a single, fixed monthly fee structure, eliminating the need for individual fees per animal.
  8. Integrated into the National Information Systems Management System (RIHA).
  9. Includes a Connected Sanctuary section, providing officers with insights into captured stray animals and comprehensive reporting on associated costs.
  10. Helps reduce municipality costs by having identified owners cover stray animal expenses instead.
  11. Features a robust logging system in compliance with data protection regulations.

PAI

Sporting Children’s Grant Allocation Information System for Local Governments

The objective of the information system is to equitably distribute subsidies for children’s sports across local authorities, considering their budget sizes and the number of participating children. The allocation process factors in the sport type, child’s age, coach qualifications, and weekly training hours. The PAI software ensures that each child involved in sports receives a one-time payment and is registered with the respective local authority. Moreover, it’s linked to a separate portal, allowing parents with children in multiple sports clubs to designate the main payment recipient, with registration managed by the sports club.

Advantages of PAI software:

  1. A web-based system, streamlining administrative tasks for officials.
  2. Simplifies dividing the annual youth sports support amount per coach and calculating monthly fees for each sports school.
  3. Contains comprehensive lists of sports clubs, contact details offered sports and coach qualifications.
  4. Includes lists of training groups, their students, and schedules, offering officials an overview of training sessions.
  5. Connects with a national database of trainers.
  6. Integration with the population register, retrieving children’s residency information.
  7. Parental interaction through a separate portal to select the recipient sports club for main funding.
  8. Generates various statistical reports, such as students belonging to multiple clubs.
  9. Equitably distributes lump-sum payments based on fixed rules.

The PAI system is operational in Tallinn and Viimsi municipalities.

OPIS

Operational Information Software for Local Governments

The information system is specifically designed to aid municipalities in processing various permits such as road or street closures, excavation work, transport permits, and outdoor advertising. It facilitates recording various activities like excavations, temporary road closures, utility outages (power, water, gas), emergency excavations, and road works. Additionally, the software registers transport permits and outdoor advertising requests.

Advantages of the OPIS software:

  1. Electronic processing of applications by officials, including issuance and digital signing of permits.
  2. Centralized coordination among different departments and agencies within a single platform.
  3. Facility for providing feedback to applicants, requesting additional documents, conducting follow-ups, and recording completed work.
  4. Automated calculation of road closure charges.
  5. Comprehensive statistical analysis capabilities.
  6. Real-time tracking for applicants to monitor procedures, submit additional documents promptly, and view issued permits and follow-up activities.
  7. Availability of closure and outage information to citizens, with an option to subscribe to automatic email alerts for their neighborhoods or areas of interest.
  8. Interactive map displaying all published works, accessible to interested parties through the public interface.

The information system is currently operational in Tallinn, Harku, Viimsi, and Keila.

TAX

Vacation and Lease Exemption System for Tallink Taxis

The software facilitated the digitalization of the application and processing of vacation and rental days for all Tallink Takso partners, which previously relied on paper-based methods. The developed information system is integrated with Tallink Takso’s internal taxi system, enabling the monitoring of drivers’ trips and generating financial records for creating rental invoices in the accounting department.

MTR

Business Register

The database functions to facilitate record-keeping and monitoring of economic activities conducted by entities subject to notification and authorization requirements. It serves as a repository for notifications, authorizations, injunctions, and prohibitions related to specific economic activities. Businesses can submit notifications, seek authorizations, modify submissions, and opt-out as necessary.

Advantages of MTR software:

  1. Provides a user-friendly platform for businesses to manage their authorizations, allowing for amendments, exemption requests, withdrawal from economic activities, and more.
  2. Enables efficient processing of applications by various authorities handling submissions.
  3. Offers a publicly accessible register to search for issued permits, notifications, prohibitions, and prior notifications, promoting transparency and accessibility of relevant information.

MATIS

Land Transactions Information System

The system offers a comprehensive and user-friendly platform designed for facilitating diverse land transactions within local government jurisdictions. It empowers local government officials to execute procedural actions associated with service provision and essential land transaction processes crucial for the smooth operation of the area. For instance, MaTIS proves beneficial for conducting procedures related to land management, reform, ownership, taxation, incentives, data analysis, visualization on maps, and document preparation.

For citizens, the system enhances public e-service delivery, fostering transparency and accessibility to information pertaining to land transactions.

Key Advantages of MATIS software:

  • Highly dynamic configuration of procedural processes, accommodating various complex procedures.
  • Interfaces with multiple external systems are necessary for land transactions and tax rate computations.
  • Built-in map feature within the system for convenient viewing of parcel data.
  • User-friendly tax rate calculator and display functionality. Diverse search options for retrieving detailed data.

The information system is currently operational in Tallinn.

UNTO

Universal benefits database and e-service

UNTO, or the Universal Benefits Database, allows users to easily and modernly process applications and manage payments of benefits to local authorities.

The system uses automatic queries from various registers to check whether the applicant meets the conditions for receiving the grant and displays the information needed by the processor.

Advantages of UNTO software:

  • Necessary checks are carried out automatically and in accordance with local authority rules.
  • Information on procedural processes is transparent for citizens via e-service and e-mail.
  • Payments are automatically routed to the accounting system, and information on the status and updates of payments is transmitted to the system.

CONSUL

Consular Information System for the Ministry of Foreign Affairs

The system is designed to carry out the various tasks of a consular officer. The purpose of keeping the database is to ensure the correct recording and management of consular services provided and consular activities carried out by consular officers. This also includes the keeping of aggregated records and the operational exchange of data between the consular section of the Ministry of Foreign Affairs and consular officers working in foreign missions. For example, one of the tasks of the database is to issue diplomatic passports and to keep records on their holders, including maintaining a comprehensive record of issued, revoked and expired diplomatic passports.

Advantages of Consul software:

  • Citizens can book appointments at diplomatic missions and consular posts for various activities.
  • Consular officers have a complete environment to carry out and manage their official duties.

KOMAKE

Registration and Payment Environment Management System

Komake, the e-shop, serves as a versatile platform offering visitors a wide array of opportunities to purchase various services and products associated with events, training, and attractions in Tallinn.

Key Advantages of the e-shop software:

  1. Centralized Accessibility: The platform consolidates products, tickets, and training from different city institutions into one convenient location. Users can effortlessly explore and access a multitude of services without navigating across multiple websites or physical venues.
  2. Enhanced Management Efficiency: The environment enables more efficient and transparent management for city authorities and institutions. It facilitates streamlined tracking of sales, service popularity, and customer feedback, all from a single unified platform.

AKIS

Public Gatherings Information System

The AKIS web-based information system is purpose-built to streamline the application and processing of permits required for diverse public events. Notably, the system facilitates the application process for fireworks displays and sports events. Moreover, it includes a comprehensive website accessible to all citizens, providing detailed information on upcoming public events within the municipality.

Centralizing the entire permit application process, AKIS manages everything from application submission, processing, and inter-authority coordination, to issuance, signing, and publication.

Organizers can leverage the system to seamlessly submit permit applications along with the requisite documentation. Additionally, they have real-time access to monitor the procedure’s progress, allowing applicants to track the examination, approval, formalization, signing, or issuance stages.

Key advantages of the AKIS software include:

  1. Accelerating the process by enabling streamlined communication between processors, coordinators, and organizers through the integrated information system.
  2. Enhanced data entry convenience as the system seamlessly integrates with vital databases like the Population Register, Business Register, ADS Address Data System, Building Register, Land Register, and Register of Economic Activities.
  3. Post-permit issuance, residents gain access to view events through the public portal. AKIS features an interactive online map and calendar for easy event navigation.
  4. Offering residents the option to subscribe and receive email notifications for events of their interest.

Geospatial Surveying Software for Local Governments

Assists municipalities in the registration, management and archiving of geodetic surveys and in their relations with geodetic contractors.

Geodetic surveyors can conveniently submit the survey works carried out in the municipality, together with all the necessary material and documentation, and monitor whether their works have been registered or rejected. Surveyors will be able to download files of previous work on the plot of interest.

Representatives of the administration will immediately receive all information on the submitted work and its data and will be able to either register the work or reject it to rectify the deficiencies. The system automatically informs the applicant of the decision.

Advantages of Geoveeb software:

  • All information, including survey files and history, is managed and stored in one place;
  • Officials have a handy overview of jobs and can register or reject a job based on the information;
  • Geodetic surveyors can keep track of their work, submit documents, see the history of their work;
  • Connected to various national registers: business register, business register, professional register.
  • General information on measurements is also available to the general public.
  • A modern map application, where different map layers from external information systems and map applications can be added to surveys.
  • It is possible to add a module to the system that automatically checks whether the survey files comply with the requirements of the Ministry of Economic Affairs and Communications. In the case of non-compliance with the measurement, the exact locations of the non-compliances are also indicated.

The information system is used, for example, by the City of Tallinn, the City of Tartu, Tartu Municipality, Kambja Municipality, Luunja Municipality, Harku Municipality, the City of Narva and Viimsi Municipality.

Stratlink

E-Licensing software for submitting applications for strategic goods, processing applications and issuing e-licences..

With the help of Stratlink, applying for, processing and issuing licences will become simple and transparent. The system records applications, processing and licences in a database, and keeps a log of all actions taken.

Key Benefits of Stratlink software for the country:

  1. Flexible information system that allows you to build your entire e-licensing process without the need for significant IT skills or a development team;
  2. Licensing authorities will be able to issue all licences through a single system and will have easy access to all documents;
  3. Common approach across all authorities – a secure procedural environment – only one channel for strategic trade control;
  4. The system monitors US entities and allows you to view a consolidated list of individuals, groups and companies subject to EU financial sanctions, embargoes and sanctions;
  5. Digital footprints – everyone who enters the system leaves a digital footprint so that data manipulation can be easily detected;
  6. Risk profiling – the possibility to create and customise risk profiles/warnings that will be automatically checked by the system;
  7. Intrusive automatic checks to reduce the submission of irrelevant and incorrect data.

The software was launched in collaboration with the US Export Control and Related Border Security (EXBS) in 2016.

Countries utilizing Stratlink:

Estonia, Moldova, Ukraine, Montenegro, Kosovo, Lithuania, Cyprus, Georgia, Albania, North Macedonia, Philippines, Sri Lanka.

Haudi

The pan-Estonian cemetery information system serves as a comprehensive repository for storing cemetery data and Estonian cemetery cultural history. It encompasses nearly 200 cemeteries across Estonia.

The HAUDI software streamlines the daily tasks of cemetery personnel by facilitating the storage and organization of burial records, thereby offering accessibility to history enthusiasts and cemetery visitors.

Moreover, the information system is interconnected with the public cemetery portal, enabling cemetery searches and user interactions.

Advantages of HAUDI software:

  1. Equips cemetery workers with an efficient map-based tool for practical use in daily cemetery operations.
  2. Aids in preserving and sharing buried ancestors’ records, contributing to our cultural heritage preservation.
  3. Enables user registration and contact details management, enhancing cemetery maintenance.
  4. Provides citizens the opportunity to subscribe to various e-services within their localities.

HAUDI is integrated with:

  1. Population register (housing user data and death certificates of the deceased).
  2. A cemetery website accessible worldwide, displaying historical data and facilitating service requests from cemetery owners.
  3. A publicly available cemetery map that can be updated by cemetery staff.

The information system is designed for citizens, businesses, and public authorities seeking streamlined event organization and newsletter distribution. It offers a user-friendly platform to efficiently manage all aspects of events from a centralized location.

The benefits of the software include:
  1. Real-time overview and analysis of invitee participation during events.
  2. Template saving feature for future events to streamline work processes.
  3. Capability to accommodate an unlimited number of users.
  4. Simple uploading of guest information via CSV files.
Additionally, the system is currently operational and utilized by prominent entities such as the State Chancellery, Ministry of Foreign Affairs, Bank of Estonia, Office of the President of the Republic, and the Defence League.

ATOMO

Data Processing Register

The ATOMO software facilitates the convenient mapping of all data processing activities within the municipality and its sub-authorities. It allows officials to precisely identify processed data, its purpose, legal basis, associated institutions, authorized employees, processing locations, technical details, security measures, and more.

The software offers user-friendly data entry through reusable forms and lists, enabling users to select from predefined options or add custom variants. Each municipality can customize the software to suit its unique needs, sub-authorities, and data processing requirements. Access can be granted to sub-entities on an individual basis, allowing each entity to input its specific data processing information.

Advantages of ATOMO software:

  1. Streamlines and organizes the data mapping process for the Data Protection Officer (DPO).
  2. Provides users with a convenient, transparent, and legally compliant overview of how personal data is stored and processed within the municipality.

LLR

The LLR (Pet Register) is the sole national pet register that fulfils the criteria set by legislation, national standards, and the specific needs of municipalities.

The Pet Register is a web-based software utilized by contracted municipalities, veterinarians, shelters, officials, and other stakeholders across Estonia to input data. It incorporates a separate module for Shelters, where stray animals are registered along with the activities undertaken. Municipal officials can access information regarding animals within their jurisdiction, including data on captured stray animals and related expenses.

For pet owners in participating municipalities, the portal www.llr.ee allows them to independently register their animals, access their data, and make necessary updates.

Advantages of LLR software:

  1. Provides a quick and comprehensive overview of pets and their owners within municipalities.
  2. Aids compliance with legislation by recording pets, as mandated by the Veterinary Act.
  3. The sole state-recognized national pet register, widely used across Estonian municipalities.
  4. Serves as a platform for collaboration among various stakeholders: municipal officials, animal owners, vets, and shelters.
  5. Enables swift identification of a stray animal’s owner via a nationwide database using the tag number.
  6. Allows free registration of animals for owners within participating municipalities via the LLR portal.
  7. Offers a single, fixed monthly fee structure, eliminating the need for individual fees per animal.
  8. Integrated into the National Information Systems Management System (RIHA).
  9. Includes a Connected Sanctuary section, providing officers with insights into captured stray animals and comprehensive reporting on associated costs.
  10. Helps reduce municipality costs by having identified owners cover stray animal expenses instead.
  11. Features a robust logging system in compliance with data protection regulations.

PAI

Sporting Children’s Grant Allocation Information System for Local Governments

The objective of the information system is to equitably distribute subsidies for children’s sports across local authorities, considering their budget sizes and the number of participating children. The allocation process factors in the sport type, child’s age, coach qualifications, and weekly training hours. The PAI software ensures that each child involved in sports receives a one-time payment and is registered with the respective local authority. Moreover, it’s linked to a separate portal, allowing parents with children in multiple sports clubs to designate the main payment recipient, with registration managed by the sports club.

Advantages of PAI software:

  1. A web-based system, streamlining administrative tasks for officials.
  2. Simplifies dividing the annual youth sports support amount per coach and calculating monthly fees for each sports school.
  3. Contains comprehensive lists of sports clubs, contact details offered sports and coach qualifications.
  4. Includes lists of training groups, their students, and schedules, offering officials an overview of training sessions.
  5. Connects with a national database of trainers.
  6. Integration with the population register, retrieving children’s residency information.
  7. Parental interaction through a separate portal to select the recipient sports club for main funding.
  8. Generates various statistical reports, such as students belonging to multiple clubs.
  9. Equitably distributes lump-sum payments based on fixed rules.

The PAI system is operational in Tallinn and Viimsi municipalities.

OPIS

Operational Information Software for Local Governments

The information system is specifically designed to aid municipalities in processing various permits such as road or street closures, excavation work, transport permits, and outdoor advertising. It facilitates recording various activities like excavations, temporary road closures, utility outages (power, water, gas), emergency excavations, and road works. Additionally, the software registers transport permits and outdoor advertising requests.

Advantages of the OPIS software:

  1. Electronic processing of applications by officials, including issuance and digital signing of permits.
  2. Centralized coordination among different departments and agencies within a single platform.
  3. Facility for providing feedback to applicants, requesting additional documents, conducting follow-ups, and recording completed work.
  4. Automated calculation of road closure charges.
  5. Comprehensive statistical analysis capabilities.
  6. Real-time tracking for applicants to monitor procedures, submit additional documents promptly, and view issued permits and follow-up activities.
  7. Availability of closure and outage information to citizens, with an option to subscribe to automatic email alerts for their neighborhoods or areas of interest.
  8. Interactive map displaying all published works, accessible to interested parties through the public interface.

The information system is currently operational in Tallinn, Harku, Viimsi, and Keila.

TAX

Vacation and Lease Exemption System for Tallink Taxis

The software facilitated the digitalization of the application and processing of vacation and rental days for all Tallink Takso partners, which previously relied on paper-based methods. The developed information system is integrated with Tallink Takso’s internal taxi system, enabling the monitoring of drivers’ trips and generating financial records for creating rental invoices in the accounting department.

MTR

Business Register

The database functions to facilitate record-keeping and monitoring of economic activities conducted by entities subject to notification and authorization requirements. It serves as a repository for notifications, authorizations, injunctions, and prohibitions related to specific economic activities. Businesses can submit notifications, seek authorizations, modify submissions, and opt-out as necessary.

Advantages of MTR software:

  1. Provides a user-friendly platform for businesses to manage their authorizations, allowing for amendments, exemption requests, withdrawal from economic activities, and more.
  2. Enables efficient processing of applications by various authorities handling submissions.
  3. Offers a publicly accessible register to search for issued permits, notifications, prohibitions, and prior notifications, promoting transparency and accessibility of relevant information.

MATIS

Land Transactions Information System

The system offers a comprehensive and user-friendly platform designed for facilitating diverse land transactions within local government jurisdictions. It empowers local government officials to execute procedural actions associated with service provision and essential land transaction processes crucial for the smooth operation of the area. For instance, MaTIS proves beneficial for conducting procedures related to land management, reform, ownership, taxation, incentives, data analysis, visualization on maps, and document preparation.

For citizens, the system enhances public e-service delivery, fostering transparency and accessibility to information pertaining to land transactions.

Key Advantages of MATIS software:

  • Highly dynamic configuration of procedural processes, accommodating various complex procedures.
  • Interfaces with multiple external systems are necessary for land transactions and tax rate computations.
  • Built-in map feature within the system for convenient viewing of parcel data.
  • User-friendly tax rate calculator and display functionality. Diverse search options for retrieving detailed data.

The information system is currently operational in Tallinn.

UNTO

Universal benefits database and e-service

UNTO, or the Universal Benefits Database, allows users to easily and modernly process applications and manage payments of benefits to local authorities.

The system uses automatic queries from various registers to check whether the applicant meets the conditions for receiving the grant and displays the information needed by the processor.

Advantages of UNTO software:

  • Necessary checks are carried out automatically and in accordance with local authority rules.
  • Information on procedural processes is transparent for citizens via e-service and e-mail.
  • Payments are automatically routed to the accounting system, and information on the status and updates of payments is transmitted to the system.

CONSUL

Consular Information System for the Ministry of Foreign Affairs

The system is designed to carry out the various tasks of a consular officer. The purpose of keeping the database is to ensure the correct recording and management of consular services provided and consular activities carried out by consular officers. This also includes the keeping of aggregated records and the operational exchange of data between the consular section of the Ministry of Foreign Affairs and consular officers working in foreign missions. For example, one of the tasks of the database is to issue diplomatic passports and to keep records on their holders, including maintaining a comprehensive record of issued, revoked and expired diplomatic passports.

Advantages of Consul software:

  • Citizens can book appointments at diplomatic missions and consular posts for various activities.
  • Consular officers have a complete environment to carry out and manage their official duties.

KOMAKE

Registration and Payment Environment Management System

Komake, the e-shop, serves as a versatile platform offering visitors a wide array of opportunities to purchase various services and products associated with events, training, and attractions in Tallinn.

Key Advantages of the e-shop software:

  1. Centralized Accessibility: The platform consolidates products, tickets, and training from different city institutions into one convenient location. Users can effortlessly explore and access a multitude of services without navigating across multiple websites or physical venues.
  2. Enhanced Management Efficiency: The environment enables more efficient and transparent management for city authorities and institutions. It facilitates streamlined tracking of sales, service popularity, and customer feedback, all from a single unified platform.

AKIS

Public Gatherings Information System

The AKIS web-based information system is purpose-built to streamline the application and processing of permits required for diverse public events. Notably, the system facilitates the application process for fireworks displays and sports events. Moreover, it includes a comprehensive website accessible to all citizens, providing detailed information on upcoming public events within the municipality.

Centralizing the entire permit application process, AKIS manages everything from application submission, processing, and inter-authority coordination, to issuance, signing, and publication.

Organizers can leverage the system to seamlessly submit permit applications along with the requisite documentation. Additionally, they have real-time access to monitor the procedure’s progress, allowing applicants to track the examination, approval, formalization, signing, or issuance stages.

Key advantages of the AKIS software include:

  1. Accelerating the process by enabling streamlined communication between processors, coordinators, and organizers through the integrated information system.
  2. Enhanced data entry convenience as the system seamlessly integrates with vital databases like the Population Register, Business Register, ADS Address Data System, Building Register, Land Register, and Register of Economic Activities.
  3. Post-permit issuance, residents gain access to view events through the public portal. AKIS features an interactive online map and calendar for easy event navigation.
  4. Offering residents the option to subscribe and receive email notifications for events of their interest.