Help & Guides

Here you will find all the information you need about configuring your systems. If you have any questions, please get in touch.

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Setup guides

Technical guides for configuring e-mail, DNS records, and hosting services.

E-mail client configuration and webmail

Incoming mail (IMAP / POP3)

Serverspinmail.spin.ee
IMAP port993
POP3 port995

Outgoing mail (SMTP)

Serverspinmail.spin.ee
Port587 (STARTTLS/TLS)

The username is always the user's e-mail address. The outgoing server requires authentication with the same user account.

Webmail: spinmail.spin.ee

Configuring SPF records in self-service
  1. In self-service, select the DNS tab.
  2. Select the domain to edit.
  3. Select the Records tab.
  4. Click the SPF button and generate the appropriate SPF record.
  5. Save the changes.

Configuration options

  • Allow servers listed as MX — check this if the domain sends e-mails through the mail server specified in the domain zone (almost always required).
  • Allow current IP address — check this if e-mails are sent via the web server.
  • Additional IP addresses — add all IP addresses from which the domain may send e-mails (multiple addresses separated by spaces).
  • Other server hostnames — add server names for forwarding e-mails.
  • Other domains — add other domains for forwarding e-mails.
  • TTL — how often name servers update the record (default 3600 seconds).

SPF mechanism

PASSAllows all messages
FAILMail servers reject messages from senders not listed in the SPF record
SoftFAILMessages are accepted but marked as spam
NeutralSame as having no SPF record
Configuring DKIM records in self-service
  1. In self-service, select the E-mail tab.
  2. From the left menu, select Domain.
  3. Select the domain to which DKIM should be added.
  4. Check the Enable DKIM box.
  5. Click the Generate DKIM Private-key button.
  6. If the domain has been added to the Spin TEK admin interface, click Save — the DKIM record will be added to the DNS zone automatically.

If the domain is hosted elsewhere, copy the DNS record and add it to the management interface of your DNS provider.

Configuring DMARC records in self-service
  1. In self-service, select the DNS tab.
  2. Select the domain to edit.
  3. Select the Records tab.
  4. Click the DMARC button.

Main settings

Mail Receiver PolicyWhat other mail servers should do if SPF or DKIM fails: None (deliver), Quarantine (quarantine), Reject (reject)
Aggregate Reporting AddressE-mail address for receiving reports on all messages
Forensic Reporting AddressE-mail address for receiving error reports
DKIM identifier alignmentRelaxed (default) or Strict (requires exact domain match)
SPF identifier alignmentRelaxed (default) or Strict
Apply Policy to %What percentage of messages are checked
TTLName server update frequency (default 3600 s)

More information about DMARC records: mxtoolbox.com

Hosting service configuration

All clients can configure name servers (DNS), web hosting, and e-mail services through self-service at admin.spin.ee. The login account is sent to the contact person upon signing the contract.

Server addresses

FTP ftps://veebiserver.spin.ee
Account created in self-service
Databases veebiserver.spin.ee/myadmin
Accounts created in self-service
SSH ssh://veebiserver.spin.ee
Accounts created in self-service. For SSH access, send your IP address to helpdesk@spin.ee