Help & Guides
Here you will find all the information you need about configuring your systems. If you have any questions, please get in touch.
Get in touch
- 606 2700
- helpdesk@spin.ee
- Purje 4, 11911 Tallinn
Setup guides
Technical guides for configuring e-mail, DNS records, and hosting services.
E-mail client configuration and webmail
Incoming mail (IMAP / POP3)
| Server | spinmail.spin.ee |
|---|---|
| IMAP port | 993 |
| POP3 port | 995 |
Outgoing mail (SMTP)
| Server | spinmail.spin.ee |
|---|---|
| Port | 587 (STARTTLS/TLS) |
The username is always the user's e-mail address. The outgoing server requires authentication with the same user account.
Webmail: spinmail.spin.ee
Configuring SPF records in self-service
- In self-service, select the DNS tab.
- Select the domain to edit.
- Select the Records tab.
- Click the SPF button and generate the appropriate SPF record.
- Save the changes.
Configuration options
- Allow servers listed as MX — check this if the domain sends e-mails through the mail server specified in the domain zone (almost always required).
- Allow current IP address — check this if e-mails are sent via the web server.
- Additional IP addresses — add all IP addresses from which the domain may send e-mails (multiple addresses separated by spaces).
- Other server hostnames — add server names for forwarding e-mails.
- Other domains — add other domains for forwarding e-mails.
- TTL — how often name servers update the record (default 3600 seconds).
SPF mechanism
| PASS | Allows all messages |
|---|---|
| FAIL | Mail servers reject messages from senders not listed in the SPF record |
| SoftFAIL | Messages are accepted but marked as spam |
| Neutral | Same as having no SPF record |
Configuring DKIM records in self-service
- In self-service, select the E-mail tab.
- From the left menu, select Domain.
- Select the domain to which DKIM should be added.
- Check the Enable DKIM box.
- Click the Generate DKIM Private-key button.
- If the domain has been added to the Spin TEK admin interface, click Save — the DKIM record will be added to the DNS zone automatically.
If the domain is hosted elsewhere, copy the DNS record and add it to the management interface of your DNS provider.
Configuring DMARC records in self-service
- In self-service, select the DNS tab.
- Select the domain to edit.
- Select the Records tab.
- Click the DMARC button.
Main settings
| Mail Receiver Policy | What other mail servers should do if SPF or DKIM fails: None (deliver), Quarantine (quarantine), Reject (reject) |
|---|---|
| Aggregate Reporting Address | E-mail address for receiving reports on all messages |
| Forensic Reporting Address | E-mail address for receiving error reports |
| DKIM identifier alignment | Relaxed (default) or Strict (requires exact domain match) |
| SPF identifier alignment | Relaxed (default) or Strict |
| Apply Policy to % | What percentage of messages are checked |
| TTL | Name server update frequency (default 3600 s) |
More information about DMARC records: mxtoolbox.com
Hosting service configuration
All clients can configure name servers (DNS), web hosting, and e-mail services through self-service at admin.spin.ee. The login account is sent to the contact person upon signing the contract.
Server addresses
| FTP | ftps://veebiserver.spin.eeAccount created in self-service |
|---|---|
| Databases | veebiserver.spin.ee/myadmin Accounts created in self-service |
| SSH | ssh://veebiserver.spin.eeAccounts created in self-service. For SSH access, send your IP address to helpdesk@spin.ee |