{"id":2172,"date":"2023-08-01T16:24:40","date_gmt":"2023-08-01T13:24:40","guid":{"rendered":"https:\/\/spin.ee\/help\/"},"modified":"2024-01-08T12:49:30","modified_gmt":"2024-01-08T10:49:30","slug":"help","status":"publish","type":"page","link":"https:\/\/spin.ee\/en\/help\/","title":{"rendered":"Help"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2172\" class=\"elementor elementor-2172 elementor-26\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5ec7225 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5ec7225\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8e49f36\" data-id=\"8e49f36\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0f01247 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0f01247\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0c4e427\" data-id=\"0c4e427\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65e088c elementor-widget elementor-widget-heading\" data-id=\"65e088c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Help<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a69a04 elementor-widget elementor-widget-text-editor\" data-id=\"4a69a04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>On this page you will find all the information you need to set up your systems. If you have any questions, please contact us<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5136d3 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"b5136d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M21.7388 16.4136C21.5716 17.6839 20.9477 18.85 19.9837 19.6939C19.0196 20.5379 17.7813 21.0021 16.5 20.9998C9.05626 20.9998 3.00001 14.9436 3.00001 7.49981C2.99771 6.21852 3.4619 4.98021 4.30588 4.01615C5.14986 3.05209 6.31592 2.42822 7.58626 2.26106C7.9075 2.22184 8.2328 2.28756 8.51362 2.44841C8.79444 2.60926 9.0157 2.85662 9.14438 3.15356L11.1244 7.57387V7.58512C11.2229 7.81242 11.2636 8.06059 11.2428 8.30744C11.222 8.5543 11.1404 8.79217 11.0053 8.99981C10.9884 9.02512 10.9706 9.04856 10.9519 9.072L9.00001 11.3857C9.7022 12.8126 11.1947 14.292 12.6403 14.9961L14.9222 13.0545C14.9446 13.0357 14.9681 13.0181 14.9925 13.002C15.2 12.8636 15.4387 12.7792 15.687 12.7562C15.9353 12.7333 16.1854 12.7727 16.4147 12.8707L16.4269 12.8764L20.8434 14.8554C21.1409 14.9837 21.3889 15.2047 21.5503 15.4856C21.7116 15.7664 21.7778 16.092 21.7388 16.4136Z\" fill=\"url(#paint0_linear_566_3751)\"><\/path><defs><linearGradient id=\"paint0_linear_566_3751\" x1=\"12.3748\" y1=\"2.25\" x2=\"12.3748\" y2=\"20.9998\" gradientUnits=\"userSpaceOnUse\"><stop stop-color=\"#287B73\"><\/stop><stop offset=\"1\" stop-color=\"#42C7BA\"><\/stop><\/linearGradient><\/defs><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h6 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPhone number\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t606 2700\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23d76bb elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"23d76bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M20 8L12 13L4 8V6L12 11L20 6M20 4H4C2.89 4 2 4.89 2 6V18C2 18.5304 2.21071 19.0391 2.58579 19.4142C2.96086 19.7893 3.46957 20 4 20H20C20.5304 20 21.0391 19.7893 21.4142 19.4142C21.7893 19.0391 22 18.5304 22 18V6C22 5.46957 21.7893 4.96086 21.4142 4.58579C21.0391 4.21071 20.5304 4 20 4Z\" fill=\"url(#paint0_linear_566_4867)\"><\/path><defs><linearGradient id=\"paint0_linear_566_4867\" x1=\"12\" y1=\"4\" x2=\"12\" y2=\"20\" gradientUnits=\"userSpaceOnUse\"><stop stop-color=\"#287B73\"><\/stop><stop offset=\"1\" stop-color=\"#42C7BA\"><\/stop><\/linearGradient><\/defs><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tE-mail\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\thelpdesk@spin.ee\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9086120 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"9086120\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 11.5C11.337 11.5 10.7011 11.2366 10.2322 10.7678C9.76339 10.2989 9.5 9.66304 9.5 9C9.5 8.33696 9.76339 7.70107 10.2322 7.23223C10.7011 6.76339 11.337 6.5 12 6.5C12.663 6.5 13.2989 6.76339 13.7678 7.23223C14.2366 7.70107 14.5 8.33696 14.5 9C14.5 9.3283 14.4353 9.65339 14.3097 9.95671C14.1841 10.26 13.9999 10.5356 13.7678 10.7678C13.5356 10.9999 13.26 11.1841 12.9567 11.3097C12.6534 11.4353 12.3283 11.5 12 11.5ZM12 2C10.1435 2 8.36301 2.7375 7.05025 4.05025C5.7375 5.36301 5 7.14348 5 9C5 14.25 12 22 12 22C12 22 19 14.25 19 9C19 7.14348 18.2625 5.36301 16.9497 4.05025C15.637 2.7375 13.8565 2 12 2Z\" fill=\"url(#paint0_linear_566_4871)\"><\/path><defs><linearGradient id=\"paint0_linear_566_4871\" x1=\"12\" y1=\"2\" x2=\"12\" y2=\"22\" gradientUnits=\"userSpaceOnUse\"><stop stop-color=\"#287B73\"><\/stop><stop offset=\"1\" stop-color=\"#42C7BA\"><\/stop><\/linearGradient><\/defs><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tAddress\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tPurje 4, 11911 Tallinn\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fa1eea9\" data-id=\"fa1eea9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eec6040 elementor-button-align-start elementor-mobile-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"eec6040\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;button_width&quot;:&quot;50&quot;,&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Contact us\" aria-label=\"Contact us\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"2172\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"eec6040\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Help\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"2172\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tFull name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Full name\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-email elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tPhone\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Phone\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tE-mail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[message]\" id=\"form-field-message\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"E-mail\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_a93e3cf elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_a93e3cf\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tMessage\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_a93e3cf]\" id=\"form-field-field_a93e3cf\" rows=\"4\" placeholder=\"Message\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-50 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm elementor-animation-grow\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">SEND<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2e66b8f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2e66b8f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fda613f\" data-id=\"fda613f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f54c23 elementor-widget elementor-widget-heading\" data-id=\"6f54c23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Remote maintenance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5127dc1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5127dc1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-061df47\" data-id=\"061df47\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-26539e3 elementor-widget elementor-widget-text-editor\" data-id=\"26539e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For remote maintenance, download our version of <a href=\"https:\/\/spin.ee\/AnyDesk_SpinTek_Client(Win_v7.0.14).exe\">AnyDesk<\/a> and contact a technician or project manager.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b3fe4e4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b3fe4e4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-18be410\" data-id=\"18be410\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-648238b elementor-widget elementor-widget-heading\" data-id=\"648238b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Guides<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8112c34 elementor-widget elementor-widget-htmega-accordion-addons\" data-id=\"8112c34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"htmega-accordion-addons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion\" id=\"accordionExample8112c34\">                            <div class=\"single_accourdion htmega-icon-align-right\">\n\n                                <div class=\"htmega-accourdion-title\">\n                                    <h2 data-toggle=\"htbcollapse\" data-target=\"#htmega-collapse18112c34\" class=\"htb-collapsed htmega-items-hedding\">E-mail Mail Client Setup and Webmail <span class=\"accourdion-icon close-accourdion\"><i class=\"fas fa-minus\"><\/i><\/span><span class=\"accourdion-icon open-accourdion\"><i class=\"fas fa-plus\"><\/i><\/span><\/h2>                                <\/div>\n\n                                <div id=\"htmega-collapse18112c34\" class=\"htb-collapse \" data-parent=\"#accordionExample8112c34\" >\n                                    <div class=\"accordion-content\">\n                                        <p>Here is the configuration information for the email server settings:<\/p><p>Incoming Mail Server:<\/p><ul><li>Server Address: spinmail.spin.ee<\/li><li>IMAP Port: 993<\/li><li>POP3 Port: 995<\/li><\/ul><p>Outgoing Mail Server:<\/p><ul><li>Server Address: spinmail.spin.ee<\/li><li>SMTP Port: 587 (STARTTLS\/TLS)<\/li><\/ul><p>Username: Always your full email address. The outgoing server requires authentication using the same user account.<\/p><p>You can access the web-based email client at <a href=\"https:\/\/spinmail.spin.ee\/\" target=\"_new\">https:\/\/spinmail.spin.ee<\/a>.<\/p>                                    <\/div>\n                                <\/div>\n\n                            <\/div>\n\n                                                    <div class=\"single_accourdion htmega-icon-align-right\">\n\n                                <div class=\"htmega-accourdion-title\">\n                                    <h2 data-toggle=\"htbcollapse\" data-target=\"#htmega-collapse28112c34\" class=\"htb-collapsed htmega-items-hedding\">Configuring SPF Records in Self-service Platform <span class=\"accourdion-icon close-accourdion\"><i class=\"fas fa-minus\"><\/i><\/span><span class=\"accourdion-icon open-accourdion\"><i class=\"fas fa-plus\"><\/i><\/span><\/h2>                                <\/div>\n\n                                <div id=\"htmega-collapse28112c34\" class=\"htb-collapse \" data-parent=\"#accordionExample8112c34\" >\n                                    <div class=\"accordion-content\">\n                                        <ol><li><p>Choose the DNS tab in the <a href=\"https:\/\/admin.spin.ee\/login\/\">self-service<\/a>.<\/p><\/li><li><p>Select the domain for which you want to modify records.<\/p><\/li><li><p>Choose the Records tab.<\/p><\/li><li><p>Click on the SPF button. <br \/>Then generate a suitable SPF record for yourself.<\/p><ul><li><p><em>\"Allow servers listed as MX to send email for this domain\"<\/em> should be checked if this domain sends emails through the email server described in the domain's zone. (It should always be checked)<\/p><\/li><li><p><em>\"Allow current IP address of the domain to send email for this domain\"<\/em> should be checked if emails are sent from the web server.<br \/><br \/><strong>SPF has four levels (SPF Mechanism):<\/strong><\/p><\/li><\/ul><ol><li><em>PASS<\/em> - Allows sending all emails.<\/li><li><em>FAIL<\/em> - Email servers do not accept emails from anywhere except the addresses allowed in the SPF record.<\/li><li><em>SoftFAIL<\/em> - Emails are accepted but are identified as potential spam.<\/li><li><em>Neutral<\/em> - Same as if there were no SPF record.<br \/><br \/><\/li><\/ol><ul><li><p><em>\"Additional IP addresses in CIDR format that deliver or relay mail for this domain\"<\/em> should include all IP addresses from where this domain can send emails. Separate multiple IP addresses with spaces.<\/p><\/li><li><p><em>\"Any other server hostname that may deliver or relay mail for this domain\"<\/em> should include all server names from where this domain can send emails. Separate multiple server names with spaces.<\/p><\/li><li><p><em>\"Any domains that may deliver or relay mail for this domain\"<\/em> should include all other domains from where emails can be sent on behalf of this domain. Separate multiple domains with spaces.<\/p><\/li><li><p><em>TTL<\/em> - How often the name servers update the record. The default value is 3600 seconds.<\/p><\/li><li><p><em>Active<\/em> - Check this box if you want to use the SPF record.<\/p><\/li><\/ul><ol start=\"5\"><li>Press \"Save\" to apply the changes.<\/li><\/ol><\/li><\/ol>                                    <\/div>\n                                <\/div>\n\n                            <\/div>\n\n                                                    <div class=\"single_accourdion htmega-icon-align-right\">\n\n                                <div class=\"htmega-accourdion-title\">\n                                    <h2 data-toggle=\"htbcollapse\" data-target=\"#htmega-collapse38112c34\" class=\"htb-collapsed htmega-items-hedding\">Configuring DKIM Records in Self-service <span class=\"accourdion-icon close-accourdion\"><i class=\"fas fa-minus\"><\/i><\/span><span class=\"accourdion-icon open-accourdion\"><i class=\"fas fa-plus\"><\/i><\/span><\/h2>                                <\/div>\n\n                                <div id=\"htmega-collapse38112c34\" class=\"htb-collapse \" data-parent=\"#accordionExample8112c34\" >\n                                    <div class=\"accordion-content\">\n                                        <ol><li>Select the \"Email\" tab in self-service.<\/li><li>From the left-hand menu, choose \"Domain.\"<\/li><li>Select the domain to which you want to add DKIM.<\/li><li>Check the box for \"Enable DKIM.\"<\/li><li>Click on the \"Generate DKIM Private-key\" button.<\/li><li>If the domain is added to the Spin TEK administration interface, then click \"Save.\" This will automatically add the DKIM record to the DNS zone.<br \/>6.1 If the domain is hosted elsewhere, copy the DNS record and add it in your DNS service provider's administration interface.<\/li><\/ol>                                    <\/div>\n                                <\/div>\n\n                            <\/div>\n\n                                                    <div class=\"single_accourdion htmega-icon-align-right\">\n\n                                <div class=\"htmega-accourdion-title\">\n                                    <h2 data-toggle=\"htbcollapse\" data-target=\"#htmega-collapse48112c34\" class=\"htb-collapsed htmega-items-hedding\">Configuring DMARC records in self-service <span class=\"accourdion-icon close-accourdion\"><i class=\"fas fa-minus\"><\/i><\/span><span class=\"accourdion-icon open-accourdion\"><i class=\"fas fa-plus\"><\/i><\/span><\/h2>                                <\/div>\n\n                                <div id=\"htmega-collapse48112c34\" class=\"htb-collapse \" data-parent=\"#accordionExample8112c34\" >\n                                    <div class=\"accordion-content\">\n                                        <div class=\"flex-1 overflow-hidden\"><div class=\"react-scroll-to-bottom--css-olffs-79elbk h-full\"><div class=\"react-scroll-to-bottom--css-olffs-1n7m0yu\"><div class=\"flex flex-col pb-9 text-sm\"><div class=\"w-full text-token-text-primary\" data-testid=\"conversation-turn-241\"><div class=\"px-4 py-2 justify-center text-base md:gap-6 m-auto\"><div class=\"flex flex-1 text-base mx-auto gap-3 md:px-5 lg:px-1 xl:px-5 md:max-w-3xl lg:max-w-[40rem] xl:max-w-[48rem] group final-completion\"><div class=\"relative flex w-full flex-col lg:w-[calc(100%-115px)] agent-turn\"><div class=\"flex-col gap-1 md:gap-3\"><div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"c4ca5379-81e0-4d40-b916-a4fc69cac58e\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><ol><li>Select the DNS tab in self-service.<\/li><li>Choose the domain for which you wish to modify records.<\/li><li>Select the Records tab.<\/li><li>Click on the DMARC button.<\/li><\/ol><ul><li><em>Mail Receiver Policy<\/em> \u2013 What other mail servers should do when an SPF or DKIM record encounters an error.<br \/><em>None<\/em> \u2013 Deliver the email. <br \/><em>Quarantine<\/em> \u2013 Place the email in quarantine or add a tag to the email. <br \/><em>Reject<\/em> \u2013 Reject the email.<\/li><li>Aggregate Data Reporting Address \u2013 Email address where reports of all emails are sent.<\/li><li>Forensic Data Reporting Address - Email address where reports of failed emails are sent.<\/li><li>Forensic reporting options \u2013 Set more specifically on what failed email reports are triggered. <br \/>- Generate reports if all underlying authentication mechanisms fail to produce a DMARC \"pass\" result. - Generate reports if any mechanisms fail. <br \/>- Generate a report if the DKIM signature fails to verify. <br \/>- Generate a report if SPF fails.<\/li><li>DKIM identifier alignment \u2013 Strict requires an exact match between the DKIM domain and email address. <br \/>- Relaxed <br \/>- Strict<\/li><li>SPF identifier alignment - Strict requires an exact match between the SPF domain and email address. - - Relaxed <br \/>- Strict<\/li><li>Report Format \u2013 Determine the format of DMARC reports. <br \/>- Authentication Failure Reporting Format <br \/>- Incident Object Description Exchange Format<\/li><li>Apply Policy to this Percentage \u2013 The percentage of emails other mail servers should check.<\/li><li>Reporting Interval \u2013 How often do other mail servers send reports.<\/li><li>Subdomain Policy (Defaults to same as domain) \u2013 Whether the same DMARC record applies to subdomains. <br \/>- Same as domain <br \/>- None <br \/>- Quarantine <br \/>- Reject<\/li><li>TTL - How often name servers update the record. Default value is 3600 seconds.<\/li><li>Active - Check this box if you wish to use the SPF record.<\/li><\/ul><p>For more information on the DMARC record, you can read, for instance, at <a href=\"https:\/\/mxtoolbox.com\/dmarc\/details\/what-is-a-dmarc-record\" target=\"_new\">https:\/\/mxtoolbox.com\/dmarc\/details\/what-is-a-dmarc-record\u00a0<\/a><\/p><\/div><\/div><\/div><div class=\"mt-1 flex justify-start gap-3 empty:hidden\">\u00a0<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-full pt-2 md:pt-0 dark:border-white\/20 md:border-transparent md:dark:border-transparent md:w-[calc(100%-.5rem)]\"><div class=\"relative flex h-full flex-1 items-stretch md:flex-col\"><div class=\"flex w-full items-center\"><div class=\"overflow-hidden [&amp;:has(textarea:focus)]:border-token-border-xheavy [&amp;:has(textarea:focus)]:shadow-[0_2px_6px_rgba(0,0,0,.05)] flex flex-col w-full dark:border-token-border-heavy flex-grow relative border border-token-border-heavy dark:text-white rounded-2xl bg-white dark:bg-gray-800 shadow-[0_0_0_2px_rgba(255,255,255,0.95)] dark:shadow-[0_0_0_2px_rgba(52,53,65,0.95)]\"><div data-grammarly-part=\"button\"><div><div><div class=\"amkYk\">\u00a0<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>                                    <\/div>\n                                <\/div>\n\n                            <\/div>\n\n                                                    <div class=\"single_accourdion htmega-icon-align-right\">\n\n                                <div class=\"htmega-accourdion-title\">\n                                    <h2 data-toggle=\"htbcollapse\" data-target=\"#htmega-collapse58112c34\" class=\"htb-collapsed htmega-items-hedding\">Configuring Accommodation Services <span class=\"accourdion-icon close-accourdion\"><i class=\"fas fa-minus\"><\/i><\/span><span class=\"accourdion-icon open-accourdion\"><i class=\"fas fa-plus\"><\/i><\/span><\/h2>                                <\/div>\n\n                                <div id=\"htmega-collapse58112c34\" class=\"htb-collapse \" data-parent=\"#accordionExample8112c34\" >\n                                    <div class=\"accordion-content\">\n                                        <div class=\"flex-1 overflow-hidden\"><div class=\"react-scroll-to-bottom--css-olffs-79elbk h-full\"><div class=\"react-scroll-to-bottom--css-olffs-1n7m0yu\"><div class=\"flex flex-col pb-9 text-sm\"><div class=\"w-full text-token-text-primary\" data-testid=\"conversation-turn-245\"><div class=\"px-4 py-2 justify-center text-base md:gap-6 m-auto\"><div class=\"flex flex-1 text-base mx-auto gap-3 md:px-5 lg:px-1 xl:px-5 md:max-w-3xl lg:max-w-[40rem] xl:max-w-[48rem] group final-completion\"><div class=\"relative flex w-full flex-col lg:w-[calc(100%-115px)] agent-turn\"><div class=\"flex-col gap-1 md:gap-3\"><div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"103e170f-8fe4-4cf4-b681-89fb3761b2d9\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>Configuring DNS, web hosting, and email services is possible for every client through self-service at <a href=\"https:\/\/admin.spin.ee\/\" target=\"_new\">https:\/\/admin.spin.ee<\/a>.<\/p><p>The login account is sent to the contact person upon contract signing.<\/p><p>When configuring the services, you can also see the server addresses to which permissions are granted.<\/p><p>For example:<\/p><p>FTP ftps:\/\/veebiserver.spin.ee (the account is created in self-service)<\/p><p>Databases <a href=\"https:\/\/veebiserver.spin.ee\/myadmin\" target=\"_new\">https:\/\/veebiserver.spin.ee\/myadmin<\/a> (accounts are created in self-service)<\/p><p>SSH ssh:\/\/veebiserver.spin.ee (Accounts are created in self-service. Access requires sharing the IP address to <a target=\"_new\">helpdesk@spin.ee<\/a>)<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>                                    <\/div>\n                                <\/div>\n\n                            <\/div>\n\n                        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Help On this page you will find all the information you need to set up your systems. If you have any questions, please contact us Phone number 606 2700 E-mail helpdesk@spin.ee Address Purje 4, 11911 Tallinn Remote maintenance For remote maintenance, download our version of AnyDesk and contact a technician or project manager. Guides E-mail [&hellip;]<\/p>\n","protected":false},"author":238248296,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2172","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/spin.ee\/en\/wp-json\/wp\/v2\/pages\/2172","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/spin.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/spin.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/spin.ee\/en\/wp-json\/wp\/v2\/users\/238248296"}],"replies":[{"embeddable":true,"href":"https:\/\/spin.ee\/en\/wp-json\/wp\/v2\/comments?post=2172"}],"version-history":[{"count":25,"href":"https:\/\/spin.ee\/en\/wp-json\/wp\/v2\/pages\/2172\/revisions"}],"predecessor-version":[{"id":2394,"href":"https:\/\/spin.ee\/en\/wp-json\/wp\/v2\/pages\/2172\/revisions\/2394"}],"wp:attachment":[{"href":"https:\/\/spin.ee\/en\/wp-json\/wp\/v2\/media?parent=2172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}